
Frequently Asked Questions
Canopy designs are created by myself - see the 'about' page if you would like to know more!
I then hand over to a trusted manufacturer in China - who take part in the Business Social Compliance Initiative, practicing ethical and environmentally responsible standards.
Together, we can ensure high-quality products, good working conditions and care for the environment.
Yes absolutely. Due to the manufacturing process from printing to cutting and stitching there will always be some variation in seams. Very few will be perfect. All umbrellas are checked for seam variation before arriving with you, if the seam allowance does go beyond what is expected in production they will not be sent out as a full price item.
Please consider what conditions you use your umbrella in. No umbrella is designed to withstand gale force winds!
If you do choose to use yours in windy conditions point it directly into the wind to stop it from turning inside out. Point it back into the wind to return it to its correct position if it does turn inside out.
To guard against rust make sure your umbrella is completely dry before storing.
To protect the canopy fabric from the sun & dirt keep your umbrella in its protective case when not in use. If the canopy does get dirty, wipe clean with warm soapy water. Be sure not to use harsh detergents or bleach.



