Privacy Policy & Cookies
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thehappybrollymovement.co.uk (the “Site”).
Cookies -
We use cookies to ensure that you get the most out of our website.
“Cookies” are small data text files that are stored on the device or computer you use to access the website and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Cookies allow us to monitor your use of our website and help to simplify your use of the website.
Personal information collected -
When you visit the Site, certain information about your device is automatically collected, (this information does not identify you personally) including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site is collected. This automatically-collected information is referred to as “Device Information”.
Additionally when you use the contact/ subscriber forms or you make a purchase/ attempt to make a purchase through the Site, certain information is collected from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, email address, and phone number), plus any other information you may choose to provide. This information is referred to as “Order Information”.
When talking about “Personal Information” in this Privacy Policy, this refers both to Device Information and Order Information.
How do I use your personal information?
The Order Information that I collect generally is to fulfill any orders placed through the Site (including processing your payment information through secure third party providers, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, I use this Order Information to:
- Communicate with you;
- When in line with the preferences you have shared, provide you with information or advertising relating to our products or services via the mailing list
You will not be added to the mailing list without your explicit consent. If you do sign up to the mailing list you can expect to receive no more than three emails per month, these may include information about new products/ designs, discounts and other information relating to happy brolly's and associated projects. You may opt out of receiving such communications at any time by contacting me/ clicking the opt out/unsubscribe link at the bottom of any mailing list emails.
The Device Information collected is used to help improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site).
Sharing your Personal Information
I share your Personal Information with third parties to help fulfill orders and to allow you to browse the Site, as described above. For example, I use 'Wix.com' to power this website/ online store. Google Search Console is also used to help understand how you use the Site.
'Square'/ other payment processing providers are used to process online payments.
If consent is provided at checkout I may share your email and/or phone number with Royal Mail/ other courier services for ease of delivery so they may reschedule with you in case of failed delivery.
Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information I receive, or to otherwise protect my rights.
Data Security
I will exercise all reasonable care to safeguard the information provided for your Order. However, I cannot be held liable for any loss you may suffer if unauthorized access to your data, including your credit card information, occurs during your access to or placement of an Order on my website, where such access is due to factors beyond my control.
Data retention
When you place an order through the Site, your Order Information will be retained in line with regulatory requirements; contact details, account details and payment history must be retained for a minimum of seven years.
Changes
I may update this privacy policy from time to time in order to reflect, for example, changes to practices or for other operational, legal or regulatory reasons.
Contact details are as follows:
Email: contact@thehappybrollymovement.co.uk
Postal Address:
The Happy Brolly Movement
First Floor, Swan Buildings
20 Swan Street
Manchester
M4 5JW